Products & SKUs

The Products page has three tabs: • Inventory — physical goods you stock and sell. • Non-Inventory — items you buy or sell but don't track (services, fees). • Packaging — jars, labels, boxes consumed into finished goods at PO receipt (see "Packaging Planning"). Each product carries SKU, unit of measure, vendor, standard cost, MOQ/order rules, and custom attributes.

Bundle listings are modeled as Bills of Materials — a parent with component products and quantities. Ventorie auto-detects bundles from Shopify and restructures products that later turn out to be bundles. Multipacks fold into base units so demand and inventory stay in one denomination.

Each connector has its own SKU space; a ChannelSKU record links an external SKU to one internal product. Statuses: Confirmed (manually verified), Auto-matched (matched by SKU during sync), Needs review (no match). Open Review SKU matches on any connector card to link and confirm — bulk-confirm handles the auto-matched pile at once.

When you assign products on AI Inbox proposals, Ventorie learns each vendor's names for your SKUs (e.g. their catalog code for your "Vegan Omega-3"). Learned names are stored on the product's custom attributes (vendor_product_names), listed under Settings → Automation, and used to pre-match lines on future emails — marked with an asterisk on proposal lines.

Products removed or archived in Shopify are marked inactive on the next sync. Inactive products hide from most views, but their history (orders, inventory events) is preserved.