Integrations Overview

• Shopify — products (bundles → BOMs), orders, locations, optional inventory push-back, webhooks. Multiple stores supported. • Amazon (Selling Partner API) — catalog, FBA inventory, orders with up-to-730-day history, sales velocity, FBA inbound shipments → Transfer Orders. • ShipBob — FC inventory, WRO lifecycle (create/monitor/labels/distributions), kitting orders, billing import. • ShipHero — WMS warehouse inventory. • ShipMonk — 3PL warehouse inventory, lots/expiration, and bundle definitions. • QuickBooks Online — bills, payments (both directions), AR invoices, COGS journal entries. • Gmail — the AI Inbox's mailboxes and your outbound sending identity (managed from the Inbox page). • Outlook / Microsoft 365 — same role as Gmail, for Microsoft-hosted mailboxes; connect from the same places. • Slack — notification delivery (Settings → Notifications). • Zapier — triggers and actions connecting Ventorie to 6,000+ apps via API keys (see Zapier & API Keys). • AfterShip powers carrier tracking behind shipments automatically.

Each channel connector has a mode that controls how incoming SKUs are treated: • Discover — read-only exploration; nothing links automatically. • Staging — auto-matched SKUs queue for your review and bulk confirmation. • Active — full live sync. The Review SKU matches panel is where staged matches get confirmed.

The Auto-sync schedule dropdown per connector offers Manual only, Hourly, Every 6 hours, Every 12 hours, or Daily. Background jobs also refresh independently (Shopify every 15 minutes, Amazon every 30, 3PLs hourly). Click Sync Now for an immediate run.

Syncs stream step-by-step progress in a slide-in panel with time estimates measured from your actual rates. Close it any time — syncs run server-side, survive restarts via checkpoints, show a progress banner on the dashboard, and long initial imports email you when they complete.

Shopify webhooks push order and inventory events instantly between scheduled syncs; QuickBooks webhooks pull back payments made inside QBO. Use Re-register webhooks on the connector card if events stop arriving. A "Sync error" notification fires when a connector fails or loses authentication.