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DocsGetting StartedConnecting ShipBob
Getting Started

Connecting ShipBob

Pull live fulfillment-center inventory from ShipBob, and unlock receiving orders (WROs), lot enrichment, and billing import.

What you'll need

A ShipBob merchant account and a Personal Access Token (PAT), created in ShipBob Merchant Portal → Settings → API & Integrations → Personal Access Tokens.

Connecting

1. Go to Integrations → Add integration → ShipBob. 2. Paste your Personal Access Token. 3. Click Connect ShipBob — Ventorie verifies the token against ShipBob's API and creates the connector.

Selecting fulfillment centers

Open the ShipBob connector card and choose which fulfillment centers to track. Only selected FCs get inventory positions in Ventorie; you can change the selection and re-sync at any time. Hub FCs (receiving hubs with physical child FCs) are modeled in your Locations tree so receiving and planning route correctly.

SKU matching

Each ShipBob inventory item is matched to your catalog by SKU. Auto-matched items can be bulk-confirmed; items that can't be matched are flagged for review — open Review SKU matches on the connector card to link them manually. Digital products are excluded from inventory tracking.

Beyond inventory

With ShipBob connected you also get: • One-click WRO creation — turn a PO shipment into a ShipBob Warehouse Receiving Order (see "Creating a WRO in ShipBob"). • WRO monitoring — hourly polling auto-creates receipts when ShipBob receives your stock, including real lot numbers and expirations. • Freight pickup emails with ShipBob box labels attached. • Billing import — import ShipBob invoices as landed costs (Purchase Orders → Import Billing). • Kitting order monitoring on Transfer Orders.